Career Services from Measurability

Competency Based Interviews – Behavioral Interviews

Recruiters have used many techniques over the years to assess job applicants BUT a popular and successful technique is the Competency Based Interview or Behavioural Interview. The thinking behind these interviews in that the best indication of how an individual will behave in the future is how they have behaved in the past.

Competency Based Interviews – What are they?
 
A competency Based interview is a technique that employers use to determine whether you are a good fit for the job by asking questions that show evidence of your past behaviour. Anyone can say they are good at selling at interview BUT when individuals are asked to recall situations and they need to show evidence that they have done what they say.

Difference between competency questions and traditional.
 
Basically Competency Interview questions are specific behavioral question will be very specific. Traditional interview questions are “what if” – for example “how would you sell me a product”. These interviews are about the now or future and do not seek specific examples
 
An example of a Competency Based Interview question.
 
“Tell me about a situation where you had to use your initiative?”
 
Preparation & Techniques for Competency Based Interviews
 
It is important to identify what competencies will be assessed. Some employers will provide this information before interview and some will not. The important thing is to ask. If you are not provided you still will be able to work out what they could be. Prepare a few examples for each of the competencies to be assessed. Ensure that you use the STAR technique for your preparation – Situation/Task, Action & Result.

If you need help preparing for a competency interview we can help. Measurability is interview experts in Ireland offering interview preparation for Competency Based Interviews or Behavioural Interviews.

Many jobseekers focus on the type of interview they will face and often neglect preparing how to deal with different interviewer styles. Just like there are different types of interviews you can face there are also different types of interviewers you can face. Below I have listed 3 types of interviewers:

Different types of Interviewers

“Absentee” Interviewer – You may get the impression that this interviewer is absent from the room and the interview. And yes they could be dwelling on something else.  Try to get you message across but it is difficult. Using the interviewers name can bring them back for important point you want to get across.

“Shotgun” Interviewer – This interviewer is firing questions all over the place. Changing and moving from different topics with ease. It is difficult to gauge where they are coming from. It is important to pay attention and try to relate back to the key requirements for the job.

“Silver Bullet” Interviewer – This is the one question wonder and your response to this gem will dictate that you are right for the job. “Who would you share your last role with?” Your answer will dictate if they feel you are right for the job. Your best approach is to just answer the question and move on.

Measurability offers expert interview coaching for all levels of the organisation and across all industry sectors. If you want to maximise your performance at interview then an interview expert can help. For more information about services visit our site.

Most jobseekers fear them but I say embrace them. Ok competency interviews are more difficult BUT they mean that the client has put some though into the recruitment process. This means that you will not be assessed on you interview ability or what school you went to. Instead you will be assessed against the key behaviours and competencies for the role. This will reduce the chance of a wrong hire for the client BUT more importantly a wrong job for you.

What is a competency based interview?

These interviews are based on the theory that past behaviour is the best indicator of future behaviour. It uses probing questions such as “tell me about a time when you failed to achieve a specific goal” or give me a specific example of a time when you managed a number of projects simultaneously”. You need to prepare for competency interviews by recalling specific examples. You can also expect the interviewer to probe for more details on the situation you describe. If you have work experience great but if you do not use project, college of hobbies to provide examples.

How to prepare for competency based interviews?

You can ask for the competencies you will be assessed against. If these are not available try to work out what competencies will be assessed or hunt out similar job descriptions. Then use the STAR technique to prepare.

Situation or Task – Describe the situation, be specific and avoid generalization. Give the interviewer enough information so they understand.

Action – Describe the action taken and ensure you focus on “you” and not the team.

Result – What was the outcome or what happened? What did you achieve? What where the learning opportunities?

For more information about interviews or interview coaching visit our site.